We`re Oeridian
ABOUT US
Oeridian Training Solutions, Inc. formerly Call Center Academy of the Philippines (CCAP) is a combination of a Training School and a Private Recruitment Firm. we established early in 2008 as a response to the ever growing need for quality agents for the country’s expanding call center industry. The company takes pride in working to understand the business of our clients and suggest solutions that makes sense technically, economically and operationally. Oeridian remains a small company to respond more quickly and offer more flexible service to its customers.
The company’s training professionals are both dedicated and highly trained, with a strong sense of commitment to ensuring the success of the company through providing the best service to our customers.
General qualifications:
- At least 18 years old
- Completed at least 2 years of college education
- Average English communication skills, both oral and written
- Possesses basic computer skills
- Can relate well with different types of people
- Diligent, self-motivated and open to learning new skills
- Willing to work on shifting schedule
We offer the following courses
CONTACT CENTER SERVICES
CONTACT CENTER SERVICES
The CONTACT CENTER SERVICES NC II Qualification consists of competencies that a person must achieve to interact with customers to provide information about products and services. It also covers handling of customer’s complaints, inbound customer service, order taking and inquiry response handling, and outbound telemarketing
Medical Transcription
Medical Transcription
The MEDICAL TRANSCRIPTION NC II Qualification consists of competencies that a person must achieve to transcribe dictated recordings made by physician and other health care professionals and transcribe them into medical reports.
Tourism Promotion
Tourism Promotion
The TOURISM PROMOTION SERVICES NC II Qualification consists of competencies that a person must achieve to advocate and sell tourism destination, products and services through technology-based information gathering and application of sales and promotions principles and techniques.
Event Management
Event Management
The EVENTS MANAGEMENT SERVICES NC III Qualification consists of competencies that a person must achieve to coordinate events, functions and/or conferences which may be held in conference centers, hotels, motels, restaurants, clubs, resorts and luxury liners. It includes competencies on event planning such as planning and developing an event proposal, concept, and program, selecting a venue and site, and updating event industry knowledge, as well as competencies on on-site event management such as providing onsite management services, managing contractors and updating knowledge on protocol.
Bookkeeping
Bookkeeping
The BOOKKEEPING NC III Qualification consists of competencies that a person must achieve to enable him/her to journalize transactions, post transactions, prepare trial balance, prepare financial reports and review internal control system